- What counts as a failed result?
- Anything that doesn't pass the published check for its task type: a catch-all email, a record missing required fields, a blocked page. The hold is released and your agent gets the reason, not the data.
- What can my agent buy today?
- Six task types: find_verified_email, verify_email, enrich_company, enrich_person, web_search and extract_url. Each has one published check. New task types go live only when their result can be checked automatically, and their prices are on /prices.
- Is asking which tool to use free?
- Yes. Recommend and score lookups are free on every plan, and they cover tools we don't sell. You pay when your agent buys a result and it passes.
- Do I miss anything on Pay as you go?
- No. Pay as you go has the whole product: every tool and endpoint, unlimited agents and seats, segment scores, routing rules, private benchmarks, budgets, approvals, receipts and refunds. Pro and Scale only lower the price of each result, include some benchmark calls and answer faster.
- When is a subscription worth it?
- When you use more credits than the plan costs. Pro is $149 for 180,000 credits a month, so it pays for itself once your agents use about 150,000 credits a month (about 120,000 billed yearly). Scale is $499 for 600,000 and beats Pro from about 570,000 a month. Below that, Pay as you go is the cheapest way to use Arettic.
- Is there a subscription?
- Not on Pay as you go: you buy credit packs and spend them on passes. Pro and Scale are monthly or yearly plans that come with credits: unused monthly credits roll over one month. Yearly is two months free ($1,490 for Pro, $4,990 for Scale) and gets all twelve months of credits up front, valid for 12 months, with no rollover. You can move between plans at any time, prorated, and cancel any time, keeping the plan until the paid period ends. Max is invoiced.
- How many agents can I run?
- As many as you like, on every plan, with as many teammates as you like. Each agent has its own key, budget and approval threshold. All of an org's agents together share a per-minute request limit: 1,200 on Pay as you go, 3,000 on Pro, 6,000 on Scale.
- Why does a result cost more than calling the provider myself?
- Because you pay only for results that pass, and the work around the call is ours: picking the best-scoring tool, checking the answer, retrying and falling back, and the receipt. If you already know which provider you want and can check its results yourself, calling it directly is cheaper. Arettic is for agents that need a right answer without a person choosing the tool.
- What if the provider is down?
- We retry once on a server error or timeout. If it still fails, you're not charged and get provider_error. With fallback: true, we try the next-ranked tool within your max price instead.
- Do you rank the tools you sell higher?
- No. Tools are ranked by score, then price. Whether a tool can be bought through Arettic never changes its rank, and the scoring formula is public.
- Do prices include tax?
- Yes. Every price on this page includes sales tax, so you pay the figure shown. Your receipt shows the tax part.
- Can I withdraw unused credits?
- No. Credits are prepaid service for our catalog. They can't be withdrawn or moved to another account, except where the law requires a refund.