- What counts as a failed result?
- Anything that doesn't pass the published check for its task type: a catch-all email, a record missing required fields, a blocked page. The hold is released and your agent gets the reason, not the data.
- What can my agent buy today?
- Six task types: find_email, verify_email, enrich_company, enrich_person, web_search and extract_url. Each has one published check. New task types go live only when their result can be checked automatically, and they are priced by the same formula.
- Is asking which tool to use free?
- Yes. Recommend and score lookups are free on every plan, and they cover tools we don't sell. You pay when your agent buys a result and it passes.
- Is there a subscription?
- Not on Pay as you go: you top up credits and spend them on passes. Pro is a monthly or yearly plan for more agents, seats and private benchmarks. Max is invoiced.
- What if the provider is down?
- We retry once on a server error or timeout. If it still fails, you're not charged and get provider_error. With fallback: true, we try the next-ranked tool within your max price instead.
- Do you rank the tools you sell higher?
- No. Tools are ranked by score, then price. Whether a tool can be bought through Arettic never changes its rank, and the formula is public.
- Can I withdraw unused credits?
- No. Credits are prepaid service for our catalog. They can't be withdrawn or moved to another account, except where the law requires a refund.